As a FideliTrade account holder, you will receive assistance with all of your precious metals transactions from an experienced member of our Client Services team. FideliTrade does not use commissioned sales people so you can rest assured that you’ll never be pressured.
Also, with a FideliTrade account, you can purchase a wide variety of bullion products, then take delivery of your investment or have it safely held in your custody account.
Call a FideliTrade representative at (800) 223-1080 to determine which service is right for you.
Transparency – FideliTrade representatives explain and provide all fees incurred for trades, custody and shipping. The fee schedule outlines our simple fee structure so you can feel confident when investing through FideliTrade.
Experience – FideliTrade’s management team has over 250 years of combined precious metals experience. Precious metals aren’t part of what we do, it’s our sole focus. FideliTrade specializes in investment grade bullion coins and bars. Although FideliTrade does not provide investment advice, we pride ourselves in educating our customers on bullion products, our process, and industry standards.
Counterfeit Detection – FideliTrade works closely with our wholly owned depository to ensure that bullion that is sold or deposited into the depository is thoroughly inspected and tested. Substantial resources are continuously dedicated to obtain counterfeit detection equipment, technology and experienced personnel. Dimension measurement devices, precision scales, density equipment, magnets, conductivity testers, thickness & inclusion ultrasounds, resonant ultrasounds, x-ray florescence spectroscopy, and specialized x-ray imaging among other processes are utilized onsite to assure incoming bullion is authentic. Putting these safeguards in place enables us to stand behind every piece of bullion that is sold. FideliTrade has built our reputation on trust and we take that very seriously.
Free Limit Orders – FideliTrade allows you to set free limit orders for a period of 90 days. Choose your desired price and if it hits, FideliTrade will buy or sell for you automatically*. Call 800-223-1080 for more details.
*Limit orders are tracked and filled during normal business hours only.
Accumulation Plan – FideliTrade offers automatic purchase plans for customers investing in Bulk Generic Bullion. You can purchase gold, silver, platinum and palladium once or twice a month using your credit card or bank account. This plan allows customers to take advantage of dollar cost averaging and offers low commission/custody rates.
Visit our Products & Prices page for more information on Bulk Generic Bullion.
Depository Services – FideliTrade’s wholly owned depository is licensed by the major commodity exchanges, and insured for $1 billion through London underwriters. Together we offer individuals and institutions a variety of storage options with the highest level of protection and service.
FideliTrade can help you purchase precious metals for your IRA. Precious metals have been permitted as an acceptable asset class in IRAs for almost 20 years. FideliTrade has built relationships with several trust companies who allow metals as an asset class for IRAs.
With FideliTrade as your dealer, you’ll continue to work with our Client Services Department, enjoy the same transparency with trades and you’ll never pay shipping fees. Many IRA trust companies choose FideliTrade’s depository to store their customers’ precious metals IRA assets.
After you open an account, you may immediately place a trade up to $15,000. Orders exceeding $15,000 may require an advance deposit prior to executing your first purchase.
A FideliTrade representative will walk you through the process without pressuring you.
FideliTrade does not have a minimum order size. However, minimum fees may apply. See our Investor Rate Schedule for details.
Preferred payment methods are personal check & bank wire.
(FideliTrade does not accept 3rd party payments)
Call (800) 223-1080 to place a trade or schedule an appointment.
FideliTrade buys gold, silver, platinum and palladium bullion products. We purchase acceptable bullion from you even if you purchase it from another source.
When delivering bullion for liquidation, FideliTrade provides 30 days of free, fully insured, secure custody. This service enables customers to monitor market prices prior to liquidating. Customers can also take advantage of our free, limit order service.
FideliTrade trades with bullion dealers and refiners throughout the world – which gives us the ability to provide you with unparalleled liquidity. A FideliTrade representative will go over all procedures for selling bullion right over the telephone.
The accumulation plan is available when you purchase FideliTrade’s bulk generic bullion. Bulk generic bullion is a specific but undivided interest in bulk holdings. Every ounce is fully backed by physical metal and you can take delivery at any time. Bulk generic bullion enables investors to invest in precious metals while avoiding the premiums that coins and bars carry. Bulk generic bullion is available in gold, silver, platinum and palladium.
FideliTrade’s accumulation plan is a bi-monthly or monthly automatic investment in bulk generic bullion. You designate the type of bullion and your investment amount. This program allows you to take advantage of dollar cost averaging and eliminates the needs to closely monitor the market.
You can purchase on the 1st and/or 16th of each month. There is no fee to join and the minimum commission is only $5. The minimum investment is $100 per metal type and you can pay with credit card or bank account.
Bulk Custody is FideliTrade’s statement program. This program is backed 100% by physical metal. It allows individuals to trade and hold physical metals without paying the premiums associated with specific bars and coins. Buy, sell or take delivery at any time. With the Bulk Custody program you’ll pay the lowest custody rate.
Individual Custody (non-segregated) is FideliTrade’s most common custody service for specific bars and coins. Individual Custody allows you to deposit your coins and bars into an allocated account that is commingled with the same products of other customers. Buy, sell or take delivery at any time.
Segregated Custody (segregated) is FideliTrade’s premier custody service.
is FideliTrade’s premier custody service. With segregated storage, your bullion is held separate and apart from the bullion of other customers. Your bullion is separately packaged, sealed in its own container, and uniquely labeled specifically for you. You’ll receive confirmations and periodic statements detailing all of your holdings. Your bullion is held in a fully allocated account and you can buy, sell, or take delivery at any time.
FideliTrade also offers custody services outside the US. Your bullion can be held securely in Zurich, Switzerland or Toronto, Canada.
Customer holdings are protected through the use of FideliTrade’s account structure, proprietary systems, stringent internal controls, and state-of-the-art security systems, along with various insurance coverages. Legal protections are afforded through the Uniform Commercial Code (i.e., holdings are identified as customer, not FideliTrade assets). Also, FideliTrade maintains $1 billion in “all risk” insurance coverage for bullion held in its high-security vaults, and $100 million in contingent vault coverage. Our policy is underwritten by London underwriters and includes all risks of physical loss and/or physical damage, including mysterious disappearance and/or unexplained loss and shortage, employee dishonesty and theft. Loss or damage from fire, flood or other natural disaster are covered. Loss caused by acts of war, terrorism, cyber-attack, radioactive contamination, and chemical, biological, biochemical and electromagnetic weapons are excluded.
How to Take Delivery of Bullion
FideliTrade customers can choose to take delivery of their bullion at any time.
Whether it’s a new order or bullion held in your custody account, simply call FideliTrade at (800) 223-1080 and request delivery. A representative will estimate shipping and handling costs, and initiate the process.
FideliTrade typically ships packages using FedEx. However, shipments via armored carrier and other express carriers can be arranged.
For security purposes, shipments are made only to your address on record.
Packages are insured to $100,000 (additional insurance is provided with armored carrier shipments).
How to Ship Bullion to FideliTrade
FideliTrade customers can ship their bullion to FideliTrade at any time.
Whether your wish to sell your bullion or deposit it in your FideliTrade custody account, simply call us at (800) 223-1080 to make arrangements.
FideliTrade can prepay your shipping and provide you with a FedEx airbill, packing slip and shipping instructions.
Once your package arrives, it will be processed in approximately two business days and deposited into your account.
Bullion will be sold according to the instructions indicated on the packing slip. Shipping costs will be deducted from the liquidation proceeds or paid separately once metal is deposited into your account.
Please notify us if you’re shipping bullion to FideliTrade using a different shipping method.
Alternate shipping methods are available for high value shipments.